National Neighborhood Watch – a Division of the National Sheriffs' Association

Crime prevention through neighborhood cohesiveness and collaboration.


Disc Three: Self-Paced Training #1

Volunteer Management

You will learn the basics of volunteer management and leadership including recruitment, interviews and placement, motivation, leadership and team building, and evaluation and retention. This course also features a wealth of information on recruitment and selection of volunteers and the various types of leadership styles and roles that comprise Neighborhood Watch.

Training for:

Law Enforcement Liaisons and Neighborhood Watch leaders

Time required:

Approximately four hours

Materials needed:

Volunteer Management and Leadership Participant Book and a pen or pencil


Scroll through each page of training, reading the content and using the workbook where indicated. To continue to the next page, simply press "next" at the bottom of the page. To return to the previous page, press "back."

This module is divided into several sections to make it easier to navigate. You may wish to take a break between the sections. The sections are listed as follows.

  • Introduction
  • Part 1: Recruitment
  • Part 2: Interviews and Placement
  • Part 3: Motivation
  • Part 4: Leadership and Teambuilding
  • Part 5: Volunteer Recognition, Evaluation, and Retention

Curriculum Aids

Any job is easier when you have the right tools available. This section provides you, the law enforcement liaison, with aids and tools for the Volunteer Management and Leadership training module.

  • Volunteer Management participant book


  • Phone tree poster
  • Phone tree handout
  • Meeting Flyer Sample - PDF document
  • Meeting Flyer Sample - Word document
  • Teamwork flipbook
  • Teamwork poster
  • Organizational chart

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